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今天三立在线教育雅思网为大家带来的是雅思小作文高分范文赏析:酒店服务问卷的相 关资讯,备考的烤鸭们,赶紧来看看吧! The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

雅思写作参考范文: The pie charts compare visitors’responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010. It is clear that overall customer satisfaction increased considerably from 2005 to 2010. While most hotel guests rated customer service as satisfactory or poor in 2005, a clear majority described the hotel’s service as good or excellent in 2010.

三立教育 www.sljy.com Looking at the positive responses first,in 2005 only 5% of the hotel's visitors rated its customer service as excellent,but this figure rose to 28% in 2010. Furthermore, while only 14% of guests described customer service in the hotel as good in 2005,almost three times as many people gave this rating five years later. With regard to negative feedback, the proportion of guests who considered the hotel's customer service to be poor fell from 21% in 2005 to only 12% in 2010. Similarly, the proportion of people who thought customer service was very poor dropped from 15% to only 4% over the 5-year period. Finally, a fall in the number of‘satisfactory’ratings in 2010 reflects the fact that more people gave positive responses to the survey in that year. 如上就是三立网课教育小编为大家带来的雅思小作文高分范文赏析:酒店服务问卷的相 关资讯,掌握最新雅思资讯,敬请关注(三立在线教育雅思网)更多雅思考试资讯以及备考 资料免费领!


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